When reviewing Company X’s business plans I noticed they are lacking in community loyalty and can see room for improvement when it comes to social responsibility. Company currently has an attitude of what’s in it for me? Or in this case what’s in it for Company X? They haven’t thought of their social responsibility to the local community. The first area I will address is products that are being offered and ideas on how to work with the community. The concern here is the company is only worried about the small amount of profit being made selling these products. Not the customer satisfaction that comes from carrying health conscience foods. The next thing that I think is very important to change would be to rethink donating day old food. This is very concerning that Company X can’t take a little extra time to donate day old food and give back to the company is unacceptable. They need to give back as much as possible to the local community that gives them business. Finally I would like to explore the idea of reopening the stores in the high crime areas with a plan to involve the local neighbors and try to show them our support. Company X’s decision to close these stores was a move to only better the company and hurt is community by decreasing employment. There have been multiple requests for the last few years from customers who would like to see health conscience and organic products to be sold in the stores. Company X has stocked a very limited amount of these products and they are at a high price margin. They could look to local farmers to see if any agreements could be made to satisfy both parties. Not only would they be helping the local farmers, but possibly getting these products at a lower cost. If they were to buy a larger selection, they could give customers more options, which would then increase customer satisfaction. They can also check historical data on specific items that sell less and carry a limited supply of those specific items. By making this change company X will be able to buy at a lower price which would benefit stakeholders.
Another way to show loyalty to the community would be to reopen the stores that were closed in the high crime neighborhoods. By reopening the stores it would help local teen’s stay out of trouble and have the possibility to earn money and not steal it. I suggest Company X
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