Essay on Shared Service Center

Words: 42241
Pages: 169
Management control in Shared Service Centers
- How to influence people in the striving towards organizational goals

Authors: Emma Carlsson Ann Schurmann

Avdelning, Institution Division, Department Ekonomiska institutionen 581 83 LINKÖPING Språk Language Svenska/Swedish X Engelska/English Rapporttyp Report category Licentiatavhandling Examensarbete C-uppsats X D-uppsats Övrig rapport ____ URL för elektronisk version http://www.ep.liu.se/exjobb/eki/2004/iep/015/ Titel Title Författare Author ISBN

Datum Date 2004-01-22

ISRN Internationella ekonomprogrammet 2004/15 Serietitel, serienummer Title of series, numbering

ISSN

Management control in Shared Service Centers - How to influence people in the striving towards
.........................................................................................12 3.1 WAY OF UNDERTAKING THE STUDY................................................................12 3.1.1 A qualitative case study .........................................................................12 3.1.2 Abductive research ................................................................................13 3.2 DATA COLLECTION ........................................................................................13 3.2.1 Primary data .........................................................................................13 3.2.2 Secondary data ......................................................................................14 3.3 CRITICISM OF METHOD ...................................................................................15 3.3.1 Validity ..................................................................................................15 3.3.2 Reliability ..............................................................................................15 3.3.3 Criticism of sources...............................................................................16 3.3.4 Generalization .......................................................................................17 4 THEORETICAL FRAME OF REFERENCE................................................20 4.1 THE CONCEPT OF MANAGEMENT CONTROL .....................................................20 4.1.1 A definition of

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