pressures, Refocusing of business Closures, Mergers, Takeovers, Relocations, Organisational adaptations to trends Strategic level decisions, location of manufacture, location of service provision, re-engineering of business process, redefining of supply chain, investment in information technology, acquisition or development of appropriate skills Implications of trends on customers Loss of non-internet outlets and services; need for technical literacy to access full range of services…
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