Daniel Boda Quality Improvement November 22, 2014 Total Quality Management Total Quality Management is an ideology that states that quality is the most important factor of the job. This approach originated in the 1950s and since the 1980s has been steadily growing in popularity. Ethics, Integrity, Trust, Training, Teamwork, Leadership, Recognition, and Communication all make up Total Quality Management. These eight key elements are divided into four groups according to their function. These…
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