Unit 510 Lead and Manage a Team Within a Health and Social Care or Children and Young People’s Setting

1. Understand the features of effective team performance within a health and social care or children and young people’s setting

| Question | Answer | Evidence | 1.1 | Explain the features of effective team performance | “The top 10 features of an effective team are: * clear purpose; * open communication; * constructive conflict; * effective problem-solving and decision making; * defined roles, responsibilities and accountability; * strong relationships; * systems and procedures; * experimentation and creativity; * measurement and self-assessment; * shared leadership.” For a team to be effective, they need to have clear
One way in which this can be overcome is through teambuilding. Teambuilding attempts to “improve group performance by improving communication, reducing conflict, and generating greater cohesion and commitment among work group members”. Training also empowers staff with a sense of belonging and ownership; being a valued member of the team exudes confidence in conviction. | Bettenhausen 1991, ‘Five Years of Group Research: What Have We Learnedand What Needs to be Addressed’, | 1.5 | Analyse how different management styles may influence outcomes of team performance | “Management styles are characteristic ways of making decisions and relating to subordinates. Management styles can be categorized into two main contrasting styles, autocratic and permissive. Management styles are also divided in the main categories of autocratic, paternalistic, and democratic. This idea was further developed by Robert Tannenbaum and Warren H. Schmidt (1958, 1973), who argued that the style of leadership is dependent upon the prevailing circumstance; therefore leaders should exercise a range of management styles and should deploy them as appropriate”. Autocratic management is whereby the manager makes decisions without regard for others and is normally the opinions or preference of the manager. Consultative management is whereby decisions are made for the benefit of the business and the employees. Persuasive management is very much like Autocratic management