BSS Applications Managed Services for CSPs November 2012 BSS Applications Managed Services for CSPs This research programme analyzed the BSS managed-services market, exploring applicationsled services targeted at communications service providers (CSPs). The research has a particular focus on application development and management (ADM) and application operations (AO) trends and looks at a broad area encompassing billing, mediation, CRM, ordering, self service, revenue assurance, fraud management…
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