Progressive Insurance Assignment question: 1. What is Progressive’s business? a. . Insurance company—auto, home, motorcycle, renters, boat, etc. b. . Staying competitive with other insurance companies—low rates, great coverage, fast claims c. . Keeping customers by exceptional customer service d. . 24/7 communication with customers e. . Online and in-person services 2. What is critical to the success of the business? a. . Fast claim reports and payments b. . Thousands of response…
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