By: Chris Sahil Rajiv
Ahmad Ahmad
Alexey Babel

Hindustan Computers Limited
Opened in1976
Number one IT company in India(top 6 in world)
Revenue of $7 billion/year

is HCL’s culture of grass-roots, business-driven, customer-focused innovation, in which every employee is an ideapreneur. is HCL’s culture of grass-roots, business-driven, customer-focused innovation, in which every employee is an ideapreneur.

Ideapreneurship

is HCL’s culture of grass-roots, business-driven, customer-focused innovation, in which every employee is an ideapreneur
•

Prem Sundar

•

Increased growth in 5 years

•

Mad Jam

Employee first, company second
Four Steps:• Mirror Mirror
• Trust Through Transparency
• Inverting the organizational pyramid
• Recasting role of CEO

Part III

Feedback Styles
&
The Experience of the HCL as an Example.

Figure 1. Diagram of a Simple Communication Process.

MESSAGE
SENDER

MESSAGE

FEEDBACK

MESSAGE
RECEIVER

Figure 2. Diagram of More Complex Communication Process.

MESSAGE
SENDER

Sender Filters:
- Semantics
-Emotions
-Language
-Culture
-Attitudes
-Role
expectation
-Gender

MESSAGE

FEEDBACK

Receiver Filters:
- Semantics
-Emotions
-Language
-Culture
-Attitudes
-Role
expectation
-Gender

MESSAGE
RECEIVER

Self-Disclosure / Feedback styles


Figure 3. Johari Window at the Beginning of a Relationship (a) and After Relationships Has Developed (b)
1

2

1
3

2

4

3
(a) Beginning of Relationship

(b) A Closer Relationship

4

360-Degree Feedback
With this concept, employees are rated by persons who have had opportunities to observe their performance.
The person who completes the feedback form may be the immediate boss, coworkers, team members, or in some case even customers, clients or patients.
Usually, it is the anonymous feedback, which provides value ideas regarding a work process.
Characteristics that might be included in a 360-degree
evaluation