(Tietz & Urbina, 2015, p3-4) Moreover, Alva used the reversed seasons in Peru and in the U.S. to provide the latest designs with reasonable prices. (Tietz & Urbina, 2015, p4) Also, she provided high quality and personal services to make her clients happy and to increase their loyalty. (Tietz & Urbina, 2015, p4) Alva was facing the question of whether to grow the business or not, and how to grow it. She stated that she wanted her own store, and she believed in her own ability to attract…
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