Organizational Structure of Chick-fil-A MGT 230 Tamitha Sprenger October 4, 2012 Charlene Beamon

Organizational Structure of Chick-fil-A One key responsibility of working as a manager is to recognize the best way to organize and run an organization. A manager who can work with and put into motion the structure and plans of a company is very important to the life of the organization. Chief Executive Officer of Chick-fil-A Dan T. Cathy is an example of such a manager and business owner. Chick-fil-A began its journey in 1960 in Hapeville, Ga. Since then the second …show more content…
Because Chick-fil-A is closed on Sundays, executive officers see that more business is brought in from Monday to Saturday. With the strategy, Chick-Fil-A can bring in a revenu higher than those food chains which are open seven days a week, such as Popeye’s and KFC. Last year the privately owned chain made over $2.5 billion in system-wide sales from more than 1,600 franchised stores throughout the U.S (Chick-fil-A, 2011). Chick-fil-A store operators work through a plan called standardization. Standardization occurs when a routine or plan is laid out and is followed with formal guidelines (Bateman, 2011). They also use a form of coordination by plan, which allows the managers to determine how the tasks will be accomplished, and the company stays on track with the goals of the entire unit (Bateman, 2011). Because of the way Chick-fil-A is organized, the span of control on the corporate level is wide and narrow. There are many stores and managerial staff that report to corporate, depending on the situation only a certain person will report to the executives. Using this method corporate can focus on the franchise and not on each individual shop. Dan T. Cathy may not have structured Chick-fil-A in a traditional, common manner. He is a man who took a risk, and the rewards are profound. Cathy has made a name for Chick-fil-A in a way that no other company can fathom. With the many privately owned stores operating in the United Stated,