1. Understand the principles of developing positive relationships with children, young people and adults
- 1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults
- 1.2 Explain the principles of relationship building with children, young people and adults
- 1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate

Communication and professional relationships with children, young people and adults.
1. Understand the principles of developing positive relationships with children, young people and adults
1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults.
Effective communication is essential to not only develop, but also to sustain positive relationships. In my workplace, positive relationships with the children are incredibly important; without them, we would not be able to support the children as much as they may need, or as best we can, whether that is in their studies and progress, behaviour, or home life. To be able to develop these relationships, communications with the children must be effective, to find out where best we need to support them, and to find out any underlying issues that the child may have in their learning, attainment, behaviour, or background. For example, if you talk to a child in a way that intimidates them, or makes them feel uncomfortable or distressed, you are not communicating effectively with that child – communicating in a positive way with children really helps to build their self-esteem and confidence, which leads to the building of a positive relationship. When working with the children, I like to give a lot of positive praise. Also, rather than focusing on something negative that a child is doing, I make sure they have time to correct whatever they are doing and turn it into something positive, and then focus on the positive thing that the child has done instead. I have found that this has really helped my relationships become more positive with some of the children, particularly the children that struggle with their behaviour, because they know they will be praised if they are doing something good.

1.2 Explain the principles of relationship building with children, young people and adults.
In building relationships with both children and adults, the principles are the same – they should feel comfortable, safe, and cared for in our company. Relationships, and positive relationships in particular,