INTERNATIONAL MARKETING

NON VERBAL COMMUNICATION

INTERNATIONAL ECONOMICS AND BUSINESS ADMINISTRATION
1ST YEAR

Contents

Introduction

Body 1. The Power of Nonverbal communication and Body Language. 2. Reading Nonverbal Communication Cues. 3. Parts of Nonverbal Communication. 4. Using body language and nonverbal communication successfully. 1. Tips for successful nonverbal communication. 4.2. Nonverbal communication and body language: Common mistakes. 4.3. Nonverbal communication is one of the five key skills of emotional intelligence. 5. Limits to communicating non-verbally. 6. Reading nonverbal behavior.

Conclusion
Nonverbal speech sounds such as tone, pitch, volume, inflection, rhythm, and rate are important communication elements. When we speak, other people “read” our voices in addition to listening to our words. These nonverbal speech sounds provide subtle but powerful clues into our true feelings and what we really mean. Think about how tone of voice, for example, can indicate sarcasm, anger, affection, or confidence. The meaning of words can be altered significantly by changing the intonation of one's voice. Think of how many ways you can say "no"- you could express mild doubt, terror, amazement, anger among other emotions. Vocal meanings vary across cultures. Intonation in one culture can mean support; another anger. Use of Time as Nonverbal Communication: Use of time can communicate how we view our own status and power in relation to others. Think about how a subordinate and his/her boss would view arriving at a place for an agreed upon meeting. Physical Space: We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection. For most of us, someone standing very close to us makes us uncomfortable. We feel our "space" has been invaded. People seek to extend their territory in many ways to attain power and intimacy. We tend to mark our