An Inclusive Democratic Polity, Representative Bureaucracies, and the New Public
Management
Author(s): Rita Mae Kelly
Source: Public Administration Review, Vol. 58, No. 3 (May - Jun., 1998), pp. 201-208
Published by: Wiley on behalf of the American Society for Public Administration
Stable URL: http://www.jstor.org/stable/976560 .
Accessed: 14/10/2014 18:01
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WIN

scholars over Publicadministration separate orthedemocratic thepublic whether bureaucracy tobethestarting ofpublic adminpolity ought point
Waldo(1948),John
istration scholarship. Dwight
J.
Ostrom
Kirlin
(1996),andVincent
(1997)among
needs thatthedemocratic others, haveargued polity on andthatfocusing preference predominantly ofadministrative can improving efficiency processes infact harm thevery thatsuchimprovements polity aresupposed tohelp.Procedural dueprocess, suband stantive of equity, protectionminority rights, rights as wellas equalopportunity andequality citizens arevalues thathaveprecedence over among andI agree, thata particular efficiency. Theyargue, is oradministrative structure publicbureaucracy within a particular socioeconomembedded political
Iftheresult
icsystem. desired isaninclusive, demothenthese tobe cratic polity, organizations ought intheories, grounded assumptions, andunderstandthatadvance ingsofreality knowledge of,andgive direction sucha polity. toward, attaining inrational Grounded choiceandpublicchoice andcontaining elements ofTotalQuality
Management
(TQM),theNewPublic
Management
(NPM) more seeks tooffer efficient mechanisms fordeliverandforraising inggoodsandservices governmental levels. Sucha goalwouldappear tobe performance commendable anddesired
As
highly byallcitizens. andWatson
Parsons,
Merrick,
(1996,26) in their ofDeepSouth study
"Thesocialconmayors
note, inlarge isabout theequitable tract, part, distribution ofcity TheCivilRights resources." Movement coninterms cerned equalservices ofsewers, paved roads, andstreet aswellas equality lights invoting, jobs, andeducation.
Thepurpose
ofthis article istoexamine theimplications ofthenewpublic management movement for bureaucracies andthedevelopment representative of aninclusive
In examining democratic polity. these I willfirst define aninclusive matters, democratic andexamine theextent towhich polity thetheory andassumptions thatundergird theNewPublic arelikely toprovide
Management
guidance tothose itshouldthey implementing wishtopromote an inclusive democratic polity.
SincetheNPMislargely
derived from rational choice andpublic choice theoI willfocus ries, primarily onthem. An
Inclusive
Democrafic
PolIty
and
Representative
Bureaucracies,
New
cManagement
Pubi
ofTexas atDallas Rita
MaeKelly,
University

PublicAdministration
Review* May/June
1998,Vol.58,No. 8

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All use subject to JSTOR Terms and Conditions

201

I willalsonotebriefly howTQM hasmodified
However,
these theories. thesetheoretical
After
assessing issues,I willthendiscuss themeaning fora representative andrationale Once bureaucracy. thesebasicconcepts arearticulated, I willsuggest howa representativebureaucracy assistin resolving theproblems might the facing
NPM as