CARE /SUPPORT WORKER JOB DESCRIPTION AND PERSON SPECIFICATION

JOB TITLE: Care/Support Worker
REPORTS TO: Care Manager and Field Care Supervisor
Summary of Post: Undertake all Care/Support work with the sensitivity required to provide services in a way, which will preserve the dignity, privacy, choice, independence, fulfilment and rights of the Service User and his/her usual carer/members of family

Main Responsibilities:
To undertake basic personal care tasks as outlined in the Service User’s care/support plan
To maintain good communication and develop effective working relationships with Service Users
Liaise with agencies and other professionals as necessary or as directed
To adhere to all of the Carewatch policies and procedures
To alert Field Care Supervisors/Managers of any changes in the Service User’s condition or circumstances
To develop good communication links with any carer or family member in the Service User’s home
To prepare and cook meals as outlined in the care/support plan
To undertake housekeeping, household cleaning and laundry duties as requested if outlined in the care plan
To help with purchasing of provisions to provide an adequate, balanced and stimulating diet where necessary
Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights
Ensure the Service User is not put at risk as a result of home care activities
Work as part of a team and equally be able to work alone
Dress appropriately for post (protective clothing and uniforms are provided by Carewatch
Take responsibility for the safe handling of property and equipment belonging to the Service User
Attend supervision, training and staff meetings, as required
To be willing to travel between Service Users’ homes in the most efficient way possible. (Car user, Cyclist, knowledge of public transport)
Be willing to work within Service Users’ own homes and accept different environments and varying capabilities of Service Users
Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users

PERSON SPECIFICATION

Essential
Desirable
Qualifications
Must be willing to work towards Common Induction Standards
Achieved/willing to work towards NVQ2 qualification/specialist training as required
Experience
Understanding of care provision, in either paid/voluntary capacity (this can include care for friends/family members)

Experience of working in Social Care

Skills/Attributes
Excellent communications skills - To be able to liaise effectively with office staff, Social Workers, Service Users and Service User family members

Ability to display empathy and warmth

Good planning skills

Ability to cope with change

To be able to understand and cope with emergency situations

Additional Requirements
If using car for working purposes, must have a full driving licence and appropriate insurance

CAREWATCH CARE SERVICES LIMITED

JOB APPLICATION

Guidance Notes for Applicants

The application form plays a vital role in the selection process, both in deciding whether or not you will be shortlisted for an interview and as a basis for the interview itself. It is therefore important to address the Person Specification by relating it to your experience, knowledge, skills and abilities, which are relevant to the job.

The following advice should help you to complete the application form as effectively as possible.

THE JOB DESCRIPTION
The job description details what sort of duties you would be expected to carry out
Ask yourself why you are interested in the job
Would it be a good career move – perhaps to broaden your general work experience or to support the sort of work you might want to undertake as a career

THE PERSON SPECIFICATION
The person specification will list the skills, knowledge, qualifications and experience required. You should provide evidence that you have these on your application form
Explaining your