Introduction David Neeleman is Chairman and CEO of JetBlue Airways Corporation.He started his career in the airline industry in 1984 when he co-founded Morris Air. As president of Morris Air, he implemented the industry's first electronic ticketing system and pioneered a home reservationist system .JetBlue is Neeleman's third successful launch in the aviation business, His goal is to bring people back to air travel by offering low fares, friendly service and a high quality product. JetBlue is now the largest carrier at New York's John F. Kennedy Airport. And was rated "Best Domestic Airline" at Conde Nast Traveler's 2003 Readers' Choice Awards for the second consecutive year, and was runner-up for "Best Domestic Airline" at
Make the Decision: This is the stage where the hard work you have put in analyzing would lead to. The evaluation process would help you in looking at the available options clearly and you have to pick which you think is the most applicable. You can also club some of the alternatives to come out with a better solution instead of just picking out any one of them. During the winter storm that gripped the northeast United States on Valentine’s Day 2007 many of the flights were canceled,JetBlue soon found that many of its planes and flight crews scattered across the rest of the country were now out of place due to the disruptions at its hub in New York.As a result, as a result he has to decide to reset the airlines operation.However, came at a steep price: JetBlue was forced to cancel approximately 1,200 flights between February 14 and February 19.

Implement the Solution: The next obvious step after choosing an option would be implementing the solution. Just making the decision would not give the result one wants. Rather, you have to carry out on the decision you have made. This is a very crucial step because all the people involved in the implementation of a solution should know about the implications of making the decision. This is very essential for the decision to give successful results.

Monitor your Solution: Just making the decision and implementing it is not the end of the decision making process, it is very important to