CarePlus Health Casual Research David Bass, Rogene Avery, Charles Hinton Southern New Hampshire University Introduction CarePlus Health Plans IT department had a very poor satisfaction rate among the business users. They have made drastic changes, including new management, new policies, and new procedures all in attempt to improve how the business views them. In July 2012, CarePlus Health Plans had brought in a new Information Technologies (IT) director, Chris Scott. Previous to Chris starting…
Words 2535 - Pages 11