message, and providing feedback to the sender of the message (Miller L. & Whitehead J., 2010). To be successful in communicating, one must know the two different forms of communication, the different channels of communication, know the communication barriers that can cause ineffective communication, and know the difference between listening and hearing. Communication is defined as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information” (Wallace…
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