Decision-Making Making a decision is not what it is always cracked up to be. Decision-making can be very difficult if the process is not well thought out so that the course of action to take is clear and concise to the receivers. The action to which a person chooses a course of action for dealing with a problem or opportunity,” as written by Schermerhorn, Hunt, & Osborne (2004), defines decision-making. Many areas included in the decision-making process such as recognizing and defining a problem…
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