responsibility of HR manager. HRM is then a “formal system for the management of people within the organization” (Bateman & Zeithaml, 1993:346). For Inyang (2001:8), HRM is simply “organization’s activities, which are directed at attracting, developing and maintaining an effective workforce”. The many transactional or administrative activities involved in managing the human resources of an organization – training and development, staff motivation, compensation, staff commitment, quality performance…
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