STAFFING MANAGEMENT
INSTRUCTOR’S MANUAL

Four Recruitment and Retention Case Scenarios
By Marcia R. Gibson, Ed.D.

Project team Author: SHRM Project contributors: External contributor: Editor: Design: Marcia R. Gibson, Ed.D. Nancy A. Woolever, SPHR Sharon H. Leonard Courtney J. Cornelius, copy editor Kellyn Lombardi, graphic designer

© 2008 Society for Human Resource Management. Marcia R. Gibson, Ed.D. Note to Hr faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However,
Scenario 3: The Effect of Losing Staff Members during a Staff Reduction Discuss the emotional and motivational effect on staff when a staff reduction occurs. Consider the challenges in recruiting for positions that were lost due to a reduction in staff. Share ideas on how to initiate long-term retention strategies in light of staff reductions.

Scenario 4: The Effect of Additional Workload on Continuing Operations Discuss the challenges facing employers who must hire quickly. Note that existing policies may affect the process, the approval mechanisms and budgets. Discuss retention issues for existing staff with additional workloads. Consider scheduling the staff acquisition in stages; the fi rst stage to meet pressing needs and the next stages to meet long-term needs.

2 © 2008 Society for Human Resource Management. Marcia R. Gibson, Ed.D.

SUGGeSteD reaDINGS Below is a list of suggested readings that may provide real-world insight from organizations faced with similar situations. These readings are intended to be self-study.

Scenario 1 1. Recruitment Strategy for the Goddard Space Flight Center. http://ohcm.gsfc.nasa.gov/wfstatistics/home.htm 2. VETS Report on Affi rmative Action Employment Program for Women and Minorities. http://www.dol.gov/vets/affirmative/action.pdf 3. Recruitment Incentive. http://www.opm.gov/oca/pay/html/recbonfs.asp 4. Recruiting Stars: Top Ten Ideas for Recruiting Great Candidates.