1. Which of the following choices may lead to competitive advantage
(1) new products, services and business models;
(2) charging less for superior products;
(3) responding to customers in real time?

1, 2, and 3

2. An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support

decision making and control in an organization. p. 15

3. The three activities in an information system that produce the information that organizations use to control operations are

input, processing, and output. p. 16

4. The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

culture. p. 20

5. The average number of tickets sold daily online is an example of

meaningful information. p. 16

6. Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's

IT infrastructure. p. 21

7. Lower global costs of labor have

Left many highly skilled technical employees unemployed. Week 1 Lecture

8. What's new in MIS?

Mobile platforms that compete with PCs, Virtual meetings, and Cloud computing platforms All of the above p. 7

9. Key corporate assets are

intellectual property, core competencies, and financial and human assets. p. 11

10. Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy?

Knowledge workers p. 18

11. What is the difference between the Internet and cloud computing?

In cloud computing, both information and function are moved to the Internet. Week 1 Lecture

12. An exponential rate of innovation means that

as much progress is made in 10 years as the previous 20. Week 1 Lecture

13. In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

operational management. p. 18