Running head: HEALING HOSPITAL: A DARING PROGRAM

Healing Hospital: A Daring Program
Mary Manning
Grand Canyon University
Foundations of Spirituality in Health Care
HLT 310V
Patricia Mullen
August 28, 2011

Healing Hospital: A Daring Program In today’s hospital environment, our main focus is placed on technology, medications and treating a diagnosis. Often patients are wheeled from one examination to another with little personal interaction received from their healthcare provider. Patients are hooked up to monitors alarming endlessly due to staff being either unavailable to silence them or not having the compassion to comfort. Technology has become so dominant in hospital settings that we have lost sight of providing the
People seeking Jesus were suffering and ashamed of their appearance. Jesus did not look down upon them or ridicule them; instead he showed respect, compassion and took care of their wants. Chapman outlines five barriers that leaders face when changing the culture of their organization and each barrier, in some fashion, influences the other. First and foremost, change begins at the leadership level. Leaders are role models. Leaders must demonstrate the mission in order for frontline caregivers to follow suit. If leadership is lacking than failure is imminent. A significant barrier to overcome is the mindset that technology is everything. This attitude has resulted in healthcare providers losing sight of the emotional needs of the patient. In summarizing Chapman, who of us wants our most agonizing and dying days attended by a robot versus the loving touch of a human. Another hurdle CEO’s and leader’s come across is maintaining transparency in regards to the financial operations of the organization. Hospitals are a business and profits need to be made but how financial information is communicated and delivered will influence patient care delivery on the frontline. When employees feel that making a profit takes precedence over patient care, the attitude will be “are we here to make money or take care of sick patients”. Those with the passion to serve others, your Servant’s heart employees, will become frustrated and look for an organization where patient care comes