HCA 250- Week 5 Assignment
Robbie Johnson
UoP Axia
March 2012
Write a 700 to 1050 word paper on managing change in the workplace based on the following scenario: A major health care organization has decided to use electronic medical records. The employees in this organization are resistant to change, particularly changes that deal with technology.
Change and Innovation
In today’s society companies are finding that it is more demanding that they make changes in certain departments or in the entire company. May managers are faced with the question, “How do I make successful changes?” Another issue company’s face is the resistance to changes by employees. How can a company reduce the resistance from employees? What role do human
If an employee is not trained or allowed to give feedback they may resist changes due to uncertainty. Employees need to be trained on the reasons for the changing to the electronic system as well as how to use the system. Training employees may ease them out of their habit of the old way and into accepting the change and creating a new habit around this change. When a change in implemented in a company the employees resist the change due to the fear of the loss of status, money, or benefits they were getting from the old system. Employees should be told what changes will affect them personally and be allowed to give feedback on ways to minimize loses. All changes should be expressed in positive ways to help employees deal with their fears. Open-door policies and encouraging feedback will help with minimizing employees’ fears and resistance to change. Being proactive and allowing the employees give ideas for the change, along with supporting employees during and after the change will help resistance of employees be minimized (Robbins, DeCenzo, & Coulter, 2011).
Human Resources (HR’s) also play a role in managing change. HR’s can act as the change agent and overlook the whole change process. HR’s can be in charge of setting a strategy, facilitating, training, and monitoring employee engagement, input and feedback. If a company does not feel that they want HR’s be in charge of the whole change then they