Chapter 1: Building responsibility
Communication- the process of sending and receiving messages ( in any manner that is clearly understood)
Objectives:
After completing the chapter, you will be able to do the following:
• Identify and analyze the ethical and social responsibilities of communicators
• Identify the components of the communication process and their functions
• Explain the importance of effective communication skills in personal, professional, and social
• Recognize your audience as an important element in building responsibility
Ethics- a person’s sense of right or wrong
Sender- one who transmits the message
Message- what is said or sent
Receiver- person who inter acts the message, decodes or interprets it
Feedback- reactions that the receiver gives to the message offered by the sender
Communication barrier- obstacle that gets in the way of effective communication Attitudinal- I really don’t like what we’re talking about here Social- this person is not one of my friends Educational- I’m too smart to listen to this stuff Cultural-this person’s heritage isn’t like mine at all Environmental- I’m too hot in this room to even think
How do we remove oral communication barriers? Focus! Both sender and receiver! Same page
Sender
1. Think before you speak( what is the real message I want to send)
2. Articulate your words(am I enunciating each syllable or am I slurring my words together)
3. Watch the receiver of your words
Receiver
1. Ask questions and make polite request
2. Learn more about the issues or the people. Both can make you smarter and more informed
3. Relate to the background and experience of those speaking
More vocabulary….
Written communication- any communication to be read
Oral- communication that is spoken
Nonverbal- facial expression and body movements that express your attitudes or moods
Symbol- anything that stands for something else by association
Sec.2
Laying the proper foundation
Tou build the ethics of communication and responsibility when you anchor your communication to a solid value structure
• 1. Working to be a good person
• Speaking plays a vital role in your life
a. Why do you speak? Message? Advance humankind, harm humankind, to lead, to inform ,ect.
b. Intrapersonal communication- the dialog one has with self and the ability to assess your own thoughts, feelings, and reactions; this can be positive
• 2. Communication constructively o Interpersonal communication- one on one communication; talking effectively with others
 Formal speaking situations
 Always an opportunity to build good feelings and trust between amoung
.3 caring about your audience
 The speaker must respect the members of an audience and show a genuine concern for their thoughts
 Always consider: o Is the material appropate
Pay ttention to audience feedback and adapt
Effective communication is reciprocal: sender and receiver must have mutual respect
Dialog- conversation must begin with respect
Three major methods for appealing to an audience: logical, emotional, ethical
Logical- when you provide the audience with reasons, logic, sequence, facts , and analysis to prove your point
Emotional- when strike a chord by appealing to the sense
Ethical- when you show the audience that the speaker is qualified to speak
Motivation is something such as a need or desire that causes a person to act
Stereotype labeling a person to a group
Setting an example
You make an impersion every time you communicate. So, be sure to set a positive example with not only your voice but also your actions
Remember, when people believe in you, they will believe what you say.
Chpt.2 building confidence
Learning objectives:
Discuss what confidence means and how it is vital element in effective speaking.
Recognize the realities of stage fright and how you can appropriately deal with the problem.
Realize the value of perception as it applies to your cofindence.
Confidence is not a