BTEC Level 3 Extended Diploma in Travel and Tourism
Unit number: 6 Unit title: Preparation for Employment
Assignment
Number and Title
3. Working Practices
Grading Criteria Assessed
P6, M3, D2
Learning Outcomes
4: Understand the factors that contribute to an effective workplace.
Functional Skills
English (Reading / Writing)
Issue Date
2nd May 2013
Submission Date
6th June 2013
Assessor
Louise Trotter

Vocational Relevance and Guidance

Scenario:
You are to produce a recruitment consultancy research project into working practices of travel and tourism organisations via a Power point presentation.

Grading Criteria
Tasks
P6
Explain the factors that contribute to an effective workplace in travel and tourism organisations.

Explain the factors that contribute to an effective workplace in travel and tourism organisations.

You are required to explain the factors that contribute to an effective workplace.

Evidence should be in the form of a Power point presentation and should include;

an explanation of factors location, working conditions, hours of work, health and safety, equipment, resources, theorists e.g. Maslow and Herzberg, social events, impacts on motivation

working relationships management style; teamwork e.g. Belbin; job roles and lines of responsibility; channels of communication; equal opportunities e.g. equal pay, legislative requirements; grievance and disciplinary procedures;
Investors in People;
‘buddies’ and mentoring; job security; impact on motivation

incentives remuneration; performance-related pay; incentive schemes eg commission, bonuses; discounts; holiday entitlement; pension schemes; perks e.g. company cars, uniform/meals provided; opportunities for promotion and progression; impact on motivation

training induction; training opportunities; appraisals; impact on motivation

Links should be made to the travel and tourism sector, but this can be in general, rather than specific terms, for example relating teamwork to the role of cabin crew or holiday representatives, rather than named organisations.

M3
Review how different travel and tourism organisations motivate staff in the workplace.

Review how different travel and tourism organisations motivate staff in the workplace.

Review how travel and tourism organisations motivate their staff in the workplace. At least two named organisations would be adequate. You should choose organisations that give good scope for review.

D2 analyse the factors that contribute to an effective workplace, highlighting good practice from different travel and tourism organisations
Analyse the factors that contribute to an effective workplace, highlighting good