knowledge and skills base, that enable distinctive competence They are designed to make production more efficient or to produce greater volume Involves the techniques for making products or services, like methods, equipment, and workflow Product and service changes Changes in an organization’s product or service outputs Normally designed to increase market share or to develop new markets, customers, or clients For example, Toyota’s Hilux truck was designed to increase market share, whereas Apple’s…
Words 3315 - Pages 14