that produce services: – An urban system: city operations, agencies, services, etc. – An enterprise system: businesses, business units, functions, etc. – A societal system: people, social groups, activities, etc. • Consider the kind of response models required to address various kinds of unplanned events: – Proactive or preventative responses – Reactive and recovery responses – Combinations of these • Challenge: embed these responses into your system model – – – – – Within services, systems, personnel…
Words 1953 - Pages 8