layout, appropriate technology, production approach, inventory approach, and a quality approach with tools to manage, measure, and assess quality. Analysis Operations Strategy and Performance TIMELINE: After being informed by HP of a curling problem with ink-jet paper in 1996, Portland Plant began formulating a new coating for their ink-jet papers. From then until Spring 1998 they were able to curb the curling issues. However in 1997 production speed issues…
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