supply to health care workers and agencies that are needed when caring for patients and their families (Angood, Dingman, Foley, Ford, Martins, O'Regan, Salamendra, Sheridan, & Denham, 2010). With resources lacking, nurses need to be proactive in utilizing resources that are readily available to them. One of the most underutilized resources in health care are patients and his or her families. Patients and their families are arguably one of the most important resources in health care (Newman, Lawless…
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