Tourism and Hospitality industry Technology performs an essential role in the travel industry. Both customers and organizations can gain from advances in communication, reservations and guest services systems. Technology permits non-stop conversation and the guest experience, from booking to checkout (Tussyadiah & Wang, 2014). Mobile devices such as iPad, tablet computers, notebooks, and smartphones have adopted as ubiquitous tools in travel tourism (Dickinson, Ghali, Cherrett, Speed, Davies & Norgate…
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