Demonstrative Communication
Tedrick Rogers
University of Phoenix
Professor Esquivel
Business Communication and Critical Thinking
4/8/15
When communicating with someone there are different ways in doing so. Whether it’s verbal or non-verbal communication both are ways we use to communicate. When using demonstrative communication it can be effective and ineffective as well, it can also be negative and positive; it includes a sender and a receiver. When you communicate effectively you must have a sender and a receiver. You have to be willing to share and be willing to listen. The message that is sent to the receiver has to be understood in hopes that we receive the response we want. “Communication has four attributes or qualities. These attributes help us improve our competence and skills. Communication is unintentional as well as intentional, it takes place even when it is not planned or conscious, we may communicate what we had not intended to communicate. Secondly communication is a dynamic process. It grows and develops, even if the same two persons exchange the same ideas again, the communication is not exactly the same as it was the first, because the two persons have grown and developed a change since then. Thirdly communication is systemic. Every component of the process is affected by every component if the audience is inattentive or uninterested; the source is not able to speak/convey effectively. Fourth communication is both interaction and transaction. The two participants, the source and the receiver exchange ideas and information and influence each other in the process. They also share a common meaning as a result of the communication.” Positive communication is when you listen as a receiver and as a sender you make your message clear. Just because someone says something you don’t agree with doesn’t mean you interrupt them. You have to give off the sign that you are paying attention and really listening to what they have to say, by being alert and showing attentiveness to the sender to let them know you are paying attention and really listening. And as a listener you have to make sure that you are receiving the message that is being relayed. Anger creates negative communication. When you incorporate anger it can cloud judgement when make a decision, it can make a person not think critically. We know that dissatisfied customers are much more likely to tell friends and family about a product than happy customers (Baker Retail, 2006). The increased use of internet makes negative word-of-mouth easier to create disseminate ( Schiosser, 2005). Before you communicate, you first have to have a sender and a receiver, which is the first component of communication. While you are sending you should also be receiving which makes you a transceiver. There is a message, which is the idea, thought, or feeling or opinion that is being communicated, it can sometimes be clear or direct, though sometimes it can be unclear or indirect. There’s encoding and decoding.
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