Eletha Fields Delegation Example in a Healthcare Setting Delegation in the health care setting is very important for the nurses, unlicensed assistive personnel, and for the patients. The delegation of indirect and direct patient care allows the Registered Nurse (RN) to spend more time toward the patient care, education, and patient advocacy. This delegation of patient care helps to improve patient outcomes and increases satisfaction for the patient and the nurse (Snyder, Medina, Bell, & Wavra 2004). “Nurse delegation is considered a “professional right and responsibility” requiring a “skill that must be taught and practiced for nurses to be proficient in using it.”
Choosing the right stakeholder for the delegated task is important. It is necessary to make sure that the person who has been assigned the task is competent and skillful to complete the task accurately. Communication and information sharing between the nurse and the assistant is equally important (Anthony & Vidal, 2010). Providing feedback to the assistant once the task is performed helps to keep communication between the two staff members. The plan of action for delegation should include communication with the nursing assistant, providing feedback to the assistant, and resolving any conflict that may occur, and evaluation of any problems. Communicating with the stakeholders is important. They need to know exactly what the task is for them to do and be able to complete it correctly. The registered nurse is responsible for the outcome no matter what it is. “Clearly outlining expectations, giving complete and concise directions for implementation, and providing parameters for following up with the nurse is essential ingredients to successful communication” (Hansten & Jackson p. 7). Some tasks the nursing assistant may be reluctant to complete. This could cause some conflict between the nurse and the assistant. “Being able to be assertive without being aggressive when the response is not the eager and willing “yes” that we would like is also part of the skill of effective