understanding and learning to predict customer behavior is the key to a successful marketing strategy both domestically and globally (Quester., 2012). Consumer behavior refers to the behavior that customers perform in seeking, purchasing, evaluating and disposing of products and services that they expect will satisfy their needs (Shiffman and Kanuk). According to Quester., (2012), to survive in a competitive environment an organization must provide even more value to target customers than its competitors do.…
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