Define the self-concept. Next, discuss and describe the dimensions that can be used to describe the attributes of the self-concept. The self –Concept means the experience of one’s own existence. It includes experience, reflection and feedback from other person in order to understand what is their own value. The self-concept is an organic cognitive structure, composed of emotions, beliefs, attitudes, and value, it goes through the whole experience and action, also organize the specific habits, ability, ideas and view what person show to the other people. The self-concept includes reflecting evaluation, social comparison and feels. The reflecting evaluation means people get feedback information form other people. For example: when people was young if he get positive comments form other people than he will get a good self-concept, but if the comments was negative, the self-concept will be worse. We can find that when we are kids, if the teacher said you can do it very will, the student will try his best to be good one. But if the teacher said you was a loser, you could not get any improvement, the student will feel so bad and lose confidence to be good one, he will think about that I was not good, so there was nothing wrong about my lazy. Social comparison means when people in daily life, they always comparison themselves to others to make what level they were staying in. For example: when we get point after one exam, the first things that we do were asking other people how much that they get from the exam, than compared to make sure what we are in the class, when people grow up they went into social they will compare themselves with other people, like other people live better than me, other people’s children more clever than theirs, and something else. The Feeling, when people was young, the understanding of themselves almost come from the other people’s reactions to you. However, in some point in the life, the people begin to look into themselves through their own way, to think about themselves in their own way means self feeling. For example when you repair your computer by yourself, and successfully did it, you will feel very well and think about that I can do everything by myself, that means feeling.
Explain the Freudian system of personality as it might apply to the behavior of different consumers. Freudian system of personality includes three parts: id, ego, and superego. The id was the most primitive part in the system of personality. It was stay inside people’s mind when they were born. The compositions of id were basic human needs, such as hunger, thirst and sex. The id came from the individual requirement. The individual requirement must be immediately satisfied. For example when the baby hungry, it must be nursing immediately, and never consider whether mother busy or not. In consumer behavior, the id was shows out like when people hungry they will find the nearest and most delicious restaurant, as the result of that the restaurant’s location and kind of food was the most important thing should be verified first. The ego came out after people born, develop from id in the real environment, the id has many various requirement, by this if the requirement can’t be satisfied immediately from the real environment, the people must accommodate realistic limit, and learn about how to get needs in reality. For example, when I want to buy a new computer, I really like the new Mac pro, but the price was too high to buy it, I don’t have enough money, so that I buy Mac air, that was how ego get out. The superego was standing on the top level of human control system in personality structure. It is due to the individual was living in the social. It accepts the social culture and ethics education. The superego has two important parts. One is the ego ideal, that means the person behavior standards should be accord with the personal ideal; second is conscience, it regulate people’s
understanding and learning to predict customer behavior is the key to a successful marketing strategy both domestically and globally (Quester., 2012). Consumer behavior refers to the behavior that customers perform in seeking, purchasing, evaluating and disposing of products and services that they expect will satisfy their needs (Shiffman and Kanuk). According to Quester., (2012), to survive in a competitive environment an organization must provide even more value to target customers than its competitors do.…
Extend Response Customer buying behaviour involves a motivation for selecting and purchasing a particular product. Marketers are aware that importance of what factors influence customer buying behavior ,they can manipulate customer to purchase their product by applying strategies. There are four main factors- psychological influence, sociocultural influence, economic influence and government influence affect customer buying behaviour. Psychological factors are influence within an individual that…
193302 Word Count: 1864 >Submitted to: Ms. Ewa Maciejewski Business Research Table of Content 1. Working Title 3 2. Purpose and Justification 3 3. Objectives 3 4. Literature Review 4 4.1 Recession 4 4.2 Customer behaviour 5 4.3 Customer behavior during economic recession 5 4.4 Marketing strategies 6 5. Methodology 6 5.1 Research philosophy 6 5.2 Research approach 7 5.3 Research strategy and data collection method 7 5.4 Sample size, data analysis method and ethical…
PROPOSED TITLE To study the impact of salesman behavior on the consumer behavior and consumer buying preferences ABSTRACT Building customer loyalty is a top priority for many firms. Studies across a number of industries have revealed that the cost of retaining a customer is nearly 10% of the cost of acquiring a new one. It is well established in the industry that getting a new customer is an “intermediate step in the marketing process”. Salesperson satisfaction is directly associated with company…
2d. How buyer behavior affects marketing activities in different buying situations Consumer buying behavior is ‘the mental and emotional processes and the observable behavior of consumers during searching purchasing and post consumption of a product and service’ (Batra & Kazmi, 2004). The exploration and capture information about customer buying behavior is extremely important to Sunshine. Consumer behavior involves study of how people buy, what they buy, when they buy and why they buy. It…
Organizational Behavior and Opportunity HUMAN BEHAVIOR IN ORGANIZATIONS often described as clockworks – orderly, idealized organizational behavior devoid of conflict or dilemma also seen as snake pits – dark side of human behavior, is seen at its extreme in air rage and workplace violence organizational behavior: study of individual behavior and group dynamics in organizations concerned with psychosocial, interpersonal, and behavioral dynamics organizational variables affecting human behavior are relevant…
Organizational Behavior Forces MGT/307 Organizational Behavior Forces Introduction Organizational behavior (OB) consists of three components: human behavior in organizational settings; how human beings interact with the organization; and the behavior of the organization as a whole. This paper will provide an executive summary of contrasts and comparisons of OB within the following organizations; Victoria's Secret; Walmart; teaching preschool, and lawn care. Executive Summary Restructuring…
Essay on Three inherited Behaviors of E-tailing Communication 470 Michael Zarvos September, 5, 2012 By: Aisha Syed E-commerce or Electronic Commerce has become a part of our everyday lives. The growth of World Wide Web is growing, more and more each day. Businesses practically…
programs that occurs between the buyer and the salesperson. (Kolter, 1988). Kotler continued his identification for relationship selling as he said “the seller who knows how to build and manage strong relationship with key customers will have plenty of future sales from these customers”. (Kolter, 1988). As a result, many corporations are noticing that relationship selling has a strong advantage. On the other hand, Dupont taught its salespersons how important of building consumer-salesperson relationship…
The Great Northern American Case Study Patrice Readus Professor: Dr. Debra Sherrill Business 520 Leadership and Organizational Behavior November 25, 2012 Discuss why Joe’s employees need to understand the importance of how people form perceptions and make attributions Great Northern American is a 35-year old company operated by President, Mr. Joe Salatino. The company is responsible for selling more than $20 million in office/promotional supplies to more than 60,000 businesses nationwide…