obj-decentralized activity tht directly involve all mgr in an org. Policies Specific guidelines, they provide a basis for mgmt. control, allow coordination across org units, & reduce the amt of time mgr spend mkg decisions. Managing & resolving conflicts 3 class; Avoidance- ignoring the prob in hopes it resolves its self. Defusion- playing down diff between & accentuating common interests, compromising, no clear winner, common interest, appealing to higher power or redesigning present position. Confrontation-…
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