Franklin University
IDPT600-Section Number Dr. Constance Wanstreet
September 14, 2014
Abstract
Mississippi Gulf Coast Community College’s database user interface system received a major upgrade, affecting many departments college-wide. Departments affected by the change, are admissions, financial aid, business, and the support staff from various departments. Due to the large number of individuals in need of training, each department will train separately based on their system needs. Training sessions will be held in a computer lab with the system in training mode; his will allow for no changes to be made to the database to help reduce training anxiety. There will be a total of three training sessions, allowing trainees an opportunity to practice and form questions between sessions. Offering multi-campus training sessions will allow for a seamless transition, assimilation, and in the end all campuses will mirror one another.
Introduction
Mississippi Gulf Coast Community College’s database user interface system received a major upgrade, affecting many departments college-wide. MGCCC is comprised of nine campuses across the Mississippi gulf coast; he four largest campuses facilitate the five smaller campuses. Departments affected by the change include admissions, financial aid, business, and the support staff from various departments. Due to the large number of individuals in need of training, each department will train separately based on their system needs. Training sessions will be held in a computer lab with the system in training mode; his will allow for no changes to be made to the database to help reduce training anxiety.
The training sessions are an opportunity to upgrade skills and earn professional development credits. There will be a total of three training sessions, giving trainees an opportunity to practice and form questions between sessions. Offering multi-campus training sessions allows for a seamless transition, assimilation, and in the end all campuses will mirror one another. A classroom response system will be incorporated in training presentations, to help track attendance, facilitate question driven instruction, and engage trainee discussion. Feedback will assist to gage what areas may need more focus based on classroom responses. Using a classroom response system will allow participants to answer questions in a safe, nonjudgmental environment.
Cognitivism Learning Activity
Fagan, Neill, & Wooldridge (2004) indicated organizations make significant investments in information technology. However, if individuals do not use information system applications as anticipated, successful implementation can be hard to achieve. Computer self-efficacy and anxiety work hand-in-hand due to computer inexperience, suggested in Bandura’s Social Cognitive Theory (SCT) and Trandis's Theory of Interpersonal Behavior (TIB), Fagan, Neill, and Wooldridge, 2004). MGCCC’s goal is to provide an anxiety-free training sessions, by allowing employees to train using software in training mode and have knowledgeable employees. The first session will involve a comparison of the old interface to the new interface, explaining the likeness and difference to allow employees to better relate to the system. Social Cognitive Theory concepts will be used to reducing employee’s feelings of self-efficacies, by pointing out similarities of the new system to the old system, employees will be able to assimilate old with the new, (Fagan, Neill, & Wooldridge, 2004). Each of the three training sessions will provide building blocks for employees to learn from one lesson to another. Visual tools, such as power point presentations, live view of system input/output via media projector, and classroom response system will be utilized during each session to help hold learner interest and for analyzing of learner retention, through classroom response questionnaire’s and open forum
