Present-Illustrate-Explain Alan Wurtzel, chairman of Circuit City, a chain of electronics stores based in Richmond, Virginia, says that when his stores hire new cashiers and stock clerks, specific skills are unimportant. “The most important thing we’re looking for is attitude and energy. We want people who are reliable, presentable, clean shaven, honest, can get along with coworkers, and can follow directions.” When a new store opens, Wurtzel says, 10 applicants have to be screened for every…
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