Certificate in Human Resource Practice – Assignment Brief 1

I have been asked to provide a briefing note for a new starter in a Public Limited Company such as the one I work for, in order for them to gain some understanding of what the Organisation produces, and the services it provides to its customers.

Below is a summary of information that will give the new starter a chance to better understand the workings of the company, what it does and how it operates.

Purpose and Goals

1.1) Berwin Leighton Paisner's (BLP) purpose and goals is to deliver first rate legal advice to a wide portfolio of clients,including major public and private corporate organisations, financial institutions, government bodies and other prominent public sector organisations and private clients.
The global legal solutions we deliver to clients are founded in bringing together the right legal expertise from around the world, for each individual legal project that our clients face. We deliver clear, practical advice from a combination of our international headquarters in London, our regional hub offices in Abu Dhabi, Berlin, Brussels, Dubai, Frankfurt, Hong Kong, Moscow, Paris and Singapore, and via an onward network of over 100 market leading “preferred firms” in local jurisdictions throughout the world.
BLP's international lawyers apply fresh thinking, legal and market experience in order to provide clear, actionable, and straightforward solutions to clients in helping them to take advantage of opportunities, tackle problems and defend their rights.

In so doing, BLP operates and is divided into 27 divisions and practice areas, from Commercial, Corporate, Litigation and Dispute Resolution, Projects and Infrastructure, Private Client and much more. The company continues to grow and invest internationally to continue to meet client's legal needs around the world, with a particular ongoing focus in emerging or high growth business markets. “Our achievements for clients are made possible by brilliant people. Prized for their legal talent and commercial focus, BLP lawyers are renowned for being personally committed to their client's success.” (NEVILLE EISENBERG – Managing Partner BLP)

The company operates by focusing on delivering value and a quality service deeply rooted in our way of working. As a result of this many clients have relied on BLP time and time again and over 85% of the major client base in 2001, are still with the firm today.
The Partners of the firm however understand that service goes further, so their core aim is to make clients lives easier by:

Listening before acting, taking the time to understand their business.
Assigning the right team to deliver objectives.

Presenting solutions.

Offering flexibility when responding to legal procurement budget and openness and honesty in assessment with costs.

Identification of the Main Customers

1.2) Some of the firms representative clients include AIG, Balfour Beatty, Tesco, Barclays Bank, and furthermore, clients including 12 of the world's major banks and over 50 other Global Fortune 500 or FTSE 100 companies, including Private HNW (High Net Worth) Clients. The Firms top end Clients include:-

Land Securities
The National Grid,
The Football Association
The Financial Times
Balfour Beatty
The Olympic Delivery Authority

These customers, rely on BLP's lawyers for clear, pragmatic legal advice in order for them to achieve their commercial objectives.

BLP also knows that outstanding service goes further than just client relationships. The core aim at the firm is to make our clients lives easier. In order to achieve this clients can expect us to:

Seek their feedback on the firms performance.
In addition to a premium quality service and aligned advice, clients can expect significant added value.
Investing time in sharing knowledge with their business, and contributing to the effectiveness and development of their teams. Our Law Firm has delivered over 7,000 Legal