Marks:______/20 (K/U)
Name(s): Akhil John Mathew
Date: Feb 25.2015

1. LIST Taylor’s four guiding principles of scientific management.
Develop rules of motion, standardized work implements, and proper working conditions for every job.
Carefully select workers with the right abilities for the job.
Carefully train workers and provide proper incentives.
Support workers by carefully planning their work and removing obstacles.
2. What is a motion study? State one example.
Science of reducing a job or task to its basic physical motions
Example: when Frank and Lillian Gilbreth, pioneered the use of motion studies as a management tool
3. Describe a present day example of scientific management.
The example of Burger King is a good one because they have:
The idea of training, rewarding and providing a stable working environment meant workers work harder under better working conditions.
Regular monitoring of performance and pushing for improvement avoids 'under working'.
Creating supervisors and leaders ensured discipline and a functioning business.
4. State Fayol’s 14 principles.
1. Division of labour
2. Authority
3. Discipline
4. Unity of command
5. Unity of direction
6. Subordination of individual interests
7. Remuneration
8. Centralization
9. Scalar chain
10. Order
11. Equity
12. Personnel tenure
13. Initiative
14. Esprit de corps (Morale)
5. Explain how Fayol’s five rules of management closely resemble the four functions of management.
Fayol’s five rules of management closely resemble the four functions of management because Fayol five rules of management are foresight (which is planning in the four functions of management), command (which is leading), controlling (which is controlling), organizing and coordination (which is organizing)
6. Define bureaucracy.
An ideal, intentionally rational, and very efficient form of organization based on principles of logic, order, and legitimate authority
7. What are the defining characteristics of Weber’s bureaucracy?
Clear division of labour
Clear hierarchy of authority
Formal rules and procedures
Impersonality
Careers based on merit
8.