obtaining: respondents’ in-depth comments through unstructured, verbatim discussion Best known types: Focus groups In-depth interviews Observation Most useful: During exploratory phases of studies When it is difficult to articulate a question in a survey To obtain clarification of findings from a quantitative study (when you need to know the thinking behind what respondents do and say Limitations: Attitudes and behaviours are not easy to measure Smaller samples may not be representative of the entire…
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