Occupational Outlook Handbook
Hotel manager
Nature of the work
According to PROSOECTS website, a hotel manager is responsible for management of a hotel and its staff on daily basis. The hotel manager is responsible for planning, organizing and directing all hotel services, including reception, food and beverage operations, and housekeeping.
The website cites many typical work activities which a hotel manager is responsible for it depending on the size of the hotel. Some of those activities are: planning and organizing accommodation, catering and other hotel services; promoting and marketing the business; managing budgets and financial plans as well as controlling expenditure; maintaining statistical and financial records; setting and achieving sales and profit targets; analyzing sales figures and devising marketing and revenue management strategies; recruiting, training and monitoring staff; planning work schedules for individuals and teams; meeting and greeting customers; dealing with customer complaints and comments; addressing problems and troubleshooting; ensuring events and conferences run smoothly; supervising maintenance, supplies, renovations and furnishings; dealing with contractors and suppliers; ensuring security is effective; carrying out inspections of property and services; ensuring compliance with licensing laws, health and safety and other statutory regulations.
Entry requirements
According to snagajob.com, to be a hotel manager you need to have a bachelor's degree in business management, hospitality management, or similar. There are also associate degrees available. The author of the article said that in addition of the degrees you need to have experience on accounting, hotel administration, economics, marketing, housekeeping, food service management, and hotel maintenance and engineering, as well as knowledge of computers and specific hotel-related software.
Rewards and benefits According to Hcareers.com, there are four major rewards and benefits for hotel managers which are:
Great pay: According to the Bureau of Labor Statistics,