As learned through the textbook and other references for this course the management theories and practices utilized within an organization can help or hinder the success of said organization. Through this paper I will review the strengths and weaknesses of American Healthcare Corporation’s (AHC) IT&S Southern Division as well as critique their primary leader.
AHC’s IT&S Southern Division
AHC is a large for-profit national healthcare provider network owning and managing over 150 hospitals, 40 surgery centers and hundreds of physician practices across the continental United States. AHC’s primary goal is to provide industry-leading healthcare in the most efficient and cost effective manner with the highest level of patient outcomes and
Considering this workload clear goals must be set and carried out through the talented employees that are distributed into specialized areas of the hierarchal structure. The CIO must depend on the department heads and managers of each area to efficiently and effectively complete the tasks required to meet these goals. The CIO initiates structure by meeting with the leadership team and together they set clear tasks and goals for the organization. Once the goals are agreed upon and communicated to the organization, the CIO provides the support needed to meet the goals. Her support consists of giving time to meet with managers and staff to listen and give advice, as well as, the resources and tools the teams need to meet the goals. The empowerment and consideration she gives to the managers to make their own decisions and lead their specialized areas assists in increasing output and the autonomy encourages them to be more engaged in the projects.
With one of the stronger leadership qualities of the CIO being relationship building, the CIO is able to use the situation leadership style with her team. The CIO spends quality time with her leadership team through regular group meetings, one on one meetings and impromptu conversations. These meetings help her to build rapport and trust with each member of the team. As the relationships build this allows for more open and