Westchester District Council Questionnaire

Westchester District Council strives to achieve a high standard in everything we do. However there are always areas for improvements. With this questionnaire, we are looking at what areas we can improve on, so if you could take a little bit of your time to fill out this questionnaire, we would be grateful.

If you have any queries regarding this questionnaire, please do not hesitate to contact us on: 0845 411 7172.

Please return this questionnaire in the envelope provided to by 21st December 2013.

*Circle/Tick the appropriate option when needed*

How long have you been living at your residents? What type of accommodation do you live in? House/Flat
How many people live with you? 0 [ ] 1-4 [ ] 5+ [ ]
Was your home refurbished when you moved in? Yes/No

Has your home been recently refurbished? Yes/No

If yes, did you feel there could be more done to your home?

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Westchester District Council
Would you recommend Westchester District Council to your family and friends? Yes/No
What do you like about Westchester District Council? What improvements would you make to Westchester District Council?

Westchester District Council Repairs Policy
Are you aware of the Westchester District Council Repairs Policy? Yes/No
How did you hear about the Westchester District Council Repairs Policy? Yes/No
Do you feel the Westchester District Council Repairs Policy is understandable to read? What improvements would you make to Westchester District Council? Do you feel Westchester District Council abides to the Council Repairs Policy? Yes/No
If no, please tell us your experience of why Westchester District Council didn’t abide to the Repairs Policy?