Research Question

Would reconstructing pay structure limit employee dissatisfaction to lower the overall staff turnover rate at Family Preservation Services Inc.?

Theoretical Framework

A. Rationale for study: High employee turnover rate has been a problem recently noted by the upper management of Family Preservation. Unsatisfied employees lead to low quality service, and therefore limits profit for this behavioral health agency. This dissatisfaction may be the result of poor compensation packages for staff. Reconstructing pay structure would allow for more benefits, a more efficient employee, and overall improved productivity.

B. Areas of syllabus to be covered:

* 1.1 Nature of business activity * 1.5 External Environment * 1.8 Change and Management of Change * 2.1 Human Resource Planning * 2.3 Communication * 2.5 Motivation * 2.7 Employee and Employee relation

Methodology

A. Possible Sources of Information: Information will be taken from the parent company’s website, and a number of annual and quarterly reports from the past two years. Interviews will be focused on overall satisfaction, and pay benefits. They will also ask recommendations for changes. Because this is an LLC, all its records and financial reports are open to the public.

B. Individuals to approach: I will be conducting surveys with a number of employees from Family Preservations. An interview with a regional director will be done, as well as day to day interaction with a Utilization Manager from a local business location and emails to those with higher power. Contacting higher management may prove to be difficult and beneficially limited since satisfaction is less likely to be a problem. Contact with the regional manager will be the most useful, since they have first-hand experience in dealing with the staff turnover rate.

C. Methods to collect and analyze data: Most of the data will be collected from the employees of Family Preservation, since they are available here locally. A first-hand account is the best way to note employee discrepancies. In addition I will make great use of the parent business’s website, Providence Corp. This contains a lot of information and financial reports, and could help in predicting future profit margins. As far as measuring the turnover rate, it will be done on a scaled level, by