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Business Communications
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Week 2 Professionalism: Team, Meeting, etc... Due by 11:45 p.m. on Sunday, March 1. Week 3
Chapter Overview
Chapter 3 - Intercultural Communication
Overview
In this unit students will acquire the skills needed to prepare for successful intercultural communication by presenting the characteristics of culture including individualism, formality, communication style, and time orientation. In addition, you will explore the challenges and benefits of working in a diverse workplace.
Learning Outcomes
After the successful completion of this learning unit, you will be able to:
Understand the powerful effects of globalization and the major trends fueling it. Define culture, name its primary characteristics, and explain the five key dimensions of culture: context, individualism, time orientation, power distance, and communication style. Discuss strategies for enhancing intercultural effectiveness, reflect on nonverbal intercultural communication, assess how social media affect intercultural communication, and apply techniques for successful oral and written interactions across cultures. Grasp the complexities of ethics across cultures, including business practices abroad, bribery, prevailing customs, and methods for coping. Explain the advantages and challenges of workforce diversity, and address approaches for improving communication among diverse workplace audiences.

Class Lecture - Notes
Attached Files: File Chapter 3 Lecture.pdf (327.129 KB)
Chapter 3 Intercultural Communication
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