Classical management approaches

Frederick Taylor- Scientific Management -Motion study; reducing a job or task to its basic physical work -Four guiding principles -Pick the right people for the job.

Henri Fayol – Administrative Principles -Key principles of mngmt. -Unity of command: Each person should take orders only from one boss Max Weber – Bureaucratic Organizations -Based on principles of logic, order and legitimate authority

Human Resources Approaches

Elton Mayo: Hawthorne Studies -An increase in worker productivity produced by the psychological stimulus of being singled out and made to feel important.

Mary Parker Follett – Organizations as Communities

ex.Westjet

Douglas McGregor: Theory X & Theory Y -Theory X- People not willing to work -Theory Y- People willing to work -Self fulling prophecy- Any positive or negative expectation about circumstances, events, or people that may affect a person's behavior toward them in a manner that causes expectations to be fulfilled. EX:An employer who, for example, expects the employees to be disloyal and shirkers, will likely treat them in a way that will elicit the very response he or she expects.

Abraham Maslow- Theory of Human Needs

-Hierarchy triangle. -Deficit principle: A satisfied need no longer motivates behavior because people act to satisfy deprived needs.

-Progression principle: The five needs he identified exist in a hierarchy, which means that a need at any level only comes into play after a lower-level need has been satisfied.

Chris Argyris – Personality and Organization – Mature adult Personality