WHEN NO GOOD DEED GOES UNPUNISHED: THE CASE OF THE MISPRINTED PHONE NUMBER Diane Bandow, Troy University Global Campus, Atlanta, GA Tish Matuszek, Troy University Montgomery Campus, Montgomery, AL Michael Anderson, Atlanta, GA ABSTRACT Mark volunteered to help with the community arts festival; he was supporting the not-for-profit organization as he had in the past. However, he did not know his good intentions as a volunteer would cost him his job as an assistant manager. The retail…
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