Ben & Jerry’s (A) : Team Development Intervention
Questions 1
Team building is typically used in OD to loosen up an over-organized system that is too rigid and bureaucratic. In this case, team building was aimed at providing structure to an under-organized system.
(1) In doing a diagnosis, what factors are important to consider in determining whether a company or team is over- or under- organized?
A company will face a constant struggle to avoid the extremes of under-organizing and over-organizing. All service providers have a built-in tendency to get out of balance organizationally on one side or the other. In the under-organized company, its leaders struggle largely with efficiency: how to get things done. Due to inadequate
* The mission was set when the company started and needs to grow and update over time to make it realistic to their business situations. * The profit level of the firm justifies different actions, therefore they need to reassess certain business principles such as the 5:1 pay ratio and only using Vermont dairy products * Hire qualified managers that have experience in leading an organization with a social approach and not just a profit approach. * Find employees who believe in the company's social mission. * Set up distinct job functions and responsibilities so that employees and managers can work together to achieve the common goal.

Case Study: City Of Carlsbad

What is your diagnosis of the situation in the Public Works Department?
The Public Works Department of City of Carlsbad, California is going through a restructuring from the worst recession. As the city reaches build-out, the emphasis will shift from new infrastructure construction to infrastructure maintenance and replacement. The ability to fund infrastructure maintenance and replacement is important to the sustainability of the city.

How would you proceed from this point?
From the case study it shows that the Public Works Department has all the values that are needed for a successful organization. Their values include integrity, trust, competence,