Case Study: Avalanche (30 marks)
a)
(i) A hierarchy is a system where people or groups are ranked one above the other according to status or power within the company. i.e. the manager of a store would be above an intern or a new employee.
(ii) A department is a section within a business, dealing and managing with a separate aspect or area of activity. You put your business into departments if it’s large with members of authority above different people or groups of people within the business. i.e. a school has different departments for different subject areas as well as departments such as IT and grounds/ maintenance and a department for running the school.
b)
(i) The span of control in the business is the area managers responsibility and duty over the rest of the business, the area manager is at the top of the hierarchy so can delegate jobs and responsibilities to members bellow him for example the snow safety supervisor but, the area manager that’s at the top of the hierarchy has sole responsibility for the business as a whole. The ratio of managers to workers is relatively even so the span of control is functional. With 13 patrollers, bottom of the hierarchy, and 5 sectors above consisting of 14 people overall the patrollers can be successfully managed.
(ii) The patrol leader has control and can therefore delegate tasks to the 4 senior avalanche patrollers, the 5 senior patrollers and the 13 patrollers. To reduce the responsibility and therefore span of control of the patrol leader they may, and should, delegate tasks to the senior avalanche patrollers that are one under the snow safety supervisors. By doing this the responsibility is spread out, the senior avalanche patrollers can then delegate down the senior patrollers and so on down the snow safety department hierarchy.
c)
In the 1980’s there was no set hierarchy consisting of around 40 employees’ and the departments were vaguer so members of one department would take on the role of a different department if practical. E.g. members of the trial crew would organise help if they were first on the scene, this wasn’t normally there responsibility, and this would have increased the efficiency, speed, of the medical help in this situation and the business as a whole in different areas and situations. On the other hand communication would have been less organised, employees unsure who to talk to or delegate jobs too, and this may have reduced efficiency in the day to day running of the business.
In the 1990’s the company cut down the amount of employees to 25 and a hierarchy system was put in place. This meant efficiency gains were possible because the staff had to work more intensely, as well as being more closely supervised, someone above them in the hierarchy had to make sure they were actively doing the jobs set to them. Communication would have been more obvious and clear to members of the business because of the hierarchy and more consistent and set departments. Responsibility in the business was spread out. Instead of the area manager having sole responsibility over all 25 employees he had delegated ‘leaders’ in different departments throughout the hierarchy.
d)
Delegating authority throughout the business makes the employees feel more confident and appreciated to be given more authority, making them want to rise to the challenge and work more efficiently; helping the business as whole. Delegating more responsibility and jobs to staff would mean having to raise their pay, this could be seen
Related Documents: Avalanche: Management and Business Essay
capitalization. as well as the largest technology company in the world by revenue and profit. Although Fortune Magazine named them the most admired company in the United States in 2008, Apple has received widespread criticism for its environmental and business practices. Apple issued a statement stating that the Company would likely need to restate its historical financial statements to record non-cash charges for compensation expense relating to past stock option grants. The Company had not determined…
statement of a company is a statement that makes it clear what business a company is in. Objective statements are a series of statements that express an organization’s quantitative and qualitative goals for reaching a desired future position. Competitive strategy is the method by which an organization attempts to achieve its mission and objectives. It is essentially the game plan of the organization for playing in the competitive business world. b) Corporate strategic planning is the process that…
2012). By the 1950s Rudolph and Krispy Kreme were doing well with a few family owned chain stores but the business was not consistent. The doughnuts were made from scratch which took up a lot of time and…
provide help to meet the needs that have over time appeared infinities of products make our lives easier and allow us to streamline our day to day. The PC has had a rapid rise dramatically growing, as it has the power of automated information management. The main reason why companies lose customers is bad care, or indifference on the part of any member of the staff of the company, which is why the technical services and need not worry just give a quality repair, but, if you really want to keep…
platform and develop a policy and educate employees on how to monitor negative feedbacks on social networking sites and deal with those issues carefully, and introduction of social CRM, integration between social media and customer relationship management. 1 Introduction Social media is an effective platform for consumers to communicate with each other and with the companies (Lee, 2013), and gives individuals the opportunity to share their views on different brands (Kozinets et al…
583 million results in 0.47 seconds. That’s what you obtain when searching “shopping experience” in Google. It is a hot topic, an expression on everyone’s lips… and as a result, paradoxically dangerous. Here we shall see the evolution of the concept shopping experience in academic literature and conclude with some practical thoughts. The playing field This experience takes place in the store, where many shopping decisions are taken. How many? I’m not sure, as I doubt that a fully validated percentage…
the status of sock italici ( italian allies ) which entailed full rights of local self-government as the bay of naples came the centre of ship-building for infant roman navy - most likely that pompeii and herculaneum benefited from the increase in business. in 2nd century bc healthy samnites built lagers handsome houses - house of faun THE ROMANS roman law was introduceed introduced and the new municipal administration was composed mostly of new settlers latin rather than oscan was imposed as the…
LINK TO PREZI: http://prezi.com/o0xwvudndfx5/?utm_campaign=share&ut m_medium=copy The Origins: Questions for Essay and Presentations TOSKA: When did the members start arriving in Canada? th Although Italians have prominently been part in the history of Canada as far back as the 15 century, there were still relatively few Italians in Canada. Those who did come during this time were more like “sojourners” rather than settlers. PPT SLIDE: The Earliest Italian Contact…
Kimberly Patamia VWT Task 1 (1014) Student ID: 000376789 kpatami@my.wgu.edu I have been working as a registered nurse in Tacoma, WA since 2011 and I have chosen to assess the community health of Pierce County. Tacoma is the county seat of Pierce County and the largest city in the county and third largest city in the state (US Census Bureau, 2014). Pierce County is located south of Seattle and is comprised of 1,679 sq. miles, many of which front the Puget Sound. Northern areas of the county are…