information done in product groups & Microsoft research labs 1. Top-down guidance 2. Bottom-up expertise The Information Technology Industry: Clouds on the Horizon Grassroots innovation initiatives response to increased competition from all sides (apple, amazon, google, linux and others) Microsoft generated most rev from consumer & enterprise licenses for software products ’08 operating income $22.5B on rev of $60.4B (15% growth rate) New technologies threaten importance of Windows operating system…
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