Anti-discrimination Laws Related to Employment
Linda Hernandez
BUS 670 Legal Environment
Stacey Callaway
August 11, 2013

Operational Trainer - Houston, TX

Position Description:
Positions in this function are responsible for training within Provider and Member Services. Trainers within this group may train outside of specialty, as needed. Trainers may also be involved in the instructional design process. Primary Responsibilities:
Trainers will be responsible for meeting department and MBO goals.
Extensive work experience within own function is an asset.
Work is frequently completed without established procedures.
Candidate works well independently.
Trainers may act as a resource for others as needed.
May coordinate scheduling of training classes and coaching sessions
Ability to drive site metrics through training materials covered and subjects.
Accountable for leading training new hires, current employees, and training new subjects as needed.

Qualifications and Requirements:
High School Diploma/GED
Must be capable and willing to travel up to 25%
1+ year previous corporate training or coaching experience
Intermediate (or higher) level of proficiency with MS Word, Excel, Outlook, and PowerPoint
Previous experience reporting training/coaching results
Previous experience with public speaking, presenting, and/or facilitating large meetings (20+ people)
Assets:
Bachelor's Degree
Previous experience with various work systems and applications. We are a major health insurance company, part of the a larger family of companies, that is comprised of three specialized businesses dedicated to meeting the health care benefits needs of individuals and groups; all part of something greater, but each with a specialized focus:

The sector of Employer & Individual works with individuals, small businesses and large multi-site employers to provide innovative, affordable benefits services.

The sector of Medicare & Retirement is focused on serving Americans over the age of 50. It is the largest business dedicated to meeting the growing health and well-being needs of aging individuals in the nation, serving one in five Medicare beneficiaries through a comprehensive and diversified array of products and services through four industry-leading businesses.

The sector of Community & State provides high-quality, personalized public-sector health care programs that help local government agencies improve health outcomes for millions of children and low-income and disabled individuals at an affordable cost.

Together, we're removing the barriers that keep people from receiving the kind of quality health care that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being. Come grow and thrive in our culture of innovation and ideas. Because there is no opportunity greater than the quest to help people live healthier lives.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.

Our insurance company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition,